PDNob.com Privacy Policy

1. INTRODUCTION

PDNob and its affiliate products ("PDNob Mind Map, PDNob Image Translator, PDNob Shortcuts, PDF Solutions") are committed to respecting and safeguarding the privacy of the personal information we gather. Please read the following Privacy Policy (this "Policy") carefully to help you understand what data we collect, why we collect it and what we do with it.

If you do not agree with our policies and practices, you may not elect to use our website. By visiting or using our website, you consent to this Privacy Policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

This Policy applies to personal information collected by all PDNob websites, products and services. We are committed to processing Personal Information under applicable data protection laws. The data is processed exclusively on the basis of General Data Protection Regulation ("GDPR").

2. What Personal Information Do We Collect

2.1 Personal data related to your visit to our website, purchase and use of our products

(1) Data collected when you visit our website

When a user visits our website, we will collect the user's clicks on the website, the pages visited, the date and time of the user's visit to the website, and the source of the user. In most cases, such collections are collected anonymously.

(2) The data you submit to us

The personal information we collect through the collection form in the purchase process or other processes includes: your name, profile picture, education, gender, age, country, email address, mailing address, postal code, phone number, payment information (credit card information/ Debit card information or other payment/billing information), company name and industry, your account data, customer support information.

(3) Data collected when you use our products

We have different types of products, and different products may collect different data. Generally speaking, if you use our products, we may collect the following data:

- Your product serial number;
- We collect information about the products you use and your use of the products, including but not limited to startup data, function usage information, page clicks and operations, and registration information;
- Your local device information, including but not limited to your device model and configuration information, operating system, software version, MAC address, IP address, operation log information, the size and format of the file you operate, etc;
- Desktop product operation log, operation crash report, etc. When a user crashes during the use of the product, we will ask the user if they are willing to send the original document to us in order to confirm the cause of the crash and solve the crash problem. Only with the user's consent, we will collect the user's original document information;
- Internet product log information. Every time you visit a website, your browser will send certain information to our server. This information is automatically recorded by our server. The server log file includes the following information: IP address, browser type, web request from the browser, referencing or exiting page, number of clicks, login page, URL, viewed page, and other related information.

2.2 Cookie Information

Cookies are small text files containing a string of alphanumeric characters. When you visit a website or application, they are stored on your browser or device. Cookies can help websites remember your visit information (such as your preferences) to make the next visit more convenient. Cookies can also help us obtain other information, such as daily visitors to this website and the most visited pages. Cookies are unique and can only be read by the server that assigned them. They cannot be executed as code or spread viruses.

The use of cookies can help us better understand user behavior, inform us which parts of our website users have visited, and measure and promote the effectiveness of advertising and web searches. If you do not want to allow cookie settings when visiting our website, you can change the settings in your browser to block cookies, but you may not be able to access all pages by doing so. Click to learn more about the Cookies Privacy Policy.

3. What Purposes Do We Use the Collected Information

PDNob will try its best to protect the security of user information and comply with regional laws and regulations. In order to provide users with better services, your information may be desensitized for analysis.We may use your personal information to:

- Necessary to realize product functions;
- Verify your identity to complete the order or provide related services and to prevent piracy;
- As necessary for the user to conclude a contract with PDNob. So that we can obtain the necessary information to identify and send bills to the user and charge according to the payment method agreed by the user;
- Provide personalized information;
- PDNob's internal statistics and analysis purposes;
- For refund management purposes;
- Other uses with your consent.

4. Transfer of Personal Data

PDNob transfers the collected personal data to recipients located outside the European Union. These destinations may not have laws protecting users' personal data like the European Union.

PDNob ensures that user personal data processed by PDNob or its suppliers and partners operating outside the European Union are safely processed and protected from unauthorized access, loss or destruction, illegal processing, and anything that is incompatible with this privacy policy. The purpose of the inconsistent handling policy.

PDNob may transmit your email address and other necessary information (such as your name) to unexpected third-party email sending service providers in the European Union in order to send you promotional emails;
PDNob may transfer your payment information to a payment processing company outside the EU to process the transaction;
PDNob may use third-party cookies and tracking tools (such as AdWords, Bing, bugsplat, Criteo, discus, fabric, Facebook, FireBase, Flurry, Google Analytics, Hotjar, LinkedIn, Pardot, Quora) to track information about how users use the website And products, such website usage data and product usage data may be sent to and stored on third-party servers located outside the European Union. Such third-party cookies and tracking tools may send tracking data or analysis reports to PDNob for the above-mentioned purposes. Most third-party cookies and tracking tools process your personal data anonymously;
PDNob may store the collected personal data on the server rented from the server provider;
PDNob may transfer your relevant personal information to social media outside Europe, third-party online forums, other marketing platforms and service providers that have completed relevant services;
PDNob may transfer your relevant personal information to fraud monitoring and prevention providers outside the European Union to complete related services;

5. How Do We Disclose Your Personal Information

We will handle your personal data carefully and confidentially, and will only pass it to third parties within the scope of our subordinates, and will not exceed the scope. We will not share, sell, rent or trade personal data with third parties for promotional purposes.

Disclosure after obtaining your explicit prior consent. We will inform you in advance of the purpose of public disclosure and the type of information disclosed. After obtaining your explicit consent, we will publicly disclose the information authorized to be disclosed;

Affiliated companies: Your information may be shared within PDNob affiliates, but we will only share necessary personal information for the purpose of providing you with PDNob website product-related functions and services, and are bound by the stated purpose of this privacy policy;

In order to provide the products and services you request, it must be shared with trusted third parties for project cooperation, but we will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only share and provide Personal information necessary for the service. Our partners have no right to use the shared personal information for any other purpose. Our partners include the following types:

a. Suppliers of goods or technical services. We may share your personal information with third parties who support our functions. These supports include payment services, data processing, etc. The purpose of our sharing of this information is to realize the core shopping functions of our products and services. For example, we need to share your order number and order amount with a third-party payment institution to confirm your payment instructions and complete the payment, etc;

b. Third-party merchants. We must share your order information and necessary information related to the transaction with third-party merchants to fulfill your needs for purchasing goods or services from them, and urge them to complete subsequent after-sales service;

According to the relevant provisions of the law, or the requirements of the administrative and judicial institutions, to disclose to third parties, administrative and judicial institutions. We will also conduct corresponding reviews and provide reasonable information on this requirement;

If you are a qualified intellectual property complaint and have filed a complaint, you should disclose it to the respondent at the request of the respondent, so that both parties can deal with possible rights disputes;

Directly related to national security, national defense security, criminal investigation, prosecution, trial, judgment, execution, social public security and interests;

Any leakage of personal privacy information of users due to hacker attacks, computer virus intrusion and other force majeure events;

Other disclosures deemed appropriate in accordance with laws, regulations or website policies;

6.Business Partners and Third-party Service Providers

At times PDNob may make certain personal information available to third-party credit card processors to fulfill customer orders and deliver products.

PDNob uses a secure server hosted by MyCommerce, Share-it, and other 3rd party credit card processors that encrypt all the customer's personal information before it is sent to us, including name, address, credit card number, credit card expiration date, etc. Encryption works to prevent any malicious use of your personal information. Your credit card information is only used for online transactions.

MyCommerce

MyCommerce offers a self-service SaaS eCommerce platform to support software sales for B2B or B2C with nearly 25 years of industry experience. PDNob uses MyCommerce to provide you with very secure and fast online purchases. Check Privacy Policy of MyCommerce.

Share-it

Share-it offers an easy and quick solution to selling software and digital products online globally. Check Privacy Policy of Share-it.

Paddle

Paddle offers a self-service SaaS eCommerce platform to support software sales for B2B or B2C. Check Privacy Policy of Paddle.

7. How Do We Protect Your Personal Information

We have used industry-standard security protection measures to protect the personal information you provide to prevent unauthorized access, public disclosure, use, modification, damage or loss of data. We will take all reasonable and feasible measures to protect your personal information and ensure that the collected information is only used for the purposes specified in this privacy policy.

We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected. We promise that the storage time of your personal information will always be within a reasonable and necessary period required by law or to realize product functions and services. During your use of our products and services, we will store your personal information necessary to provide you with our products and services. If you apply to cancel your account, we will delete or anonymize your personal information within 15 days after you cancel your account.

In the unfortunate event of a personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and what you can independently prevent and reduce risks Suggestions, remedies for you, etc. We will promptly inform you of the relevant situation of the incident by email, letter, telephone, push notification, etc. If it is difficult to inform the subject of personal information one by one, we will adopt a reasonable and effective way to issue an announcement. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.

After you cancel your account, we will stop providing products and services based on that account, and delete your corresponding personal data without special legal requirements.

You can contact us at [email protected] to apply for cancellation of your account.

8. Children's Privacy

In order to protect children's privacy, PDNob does not allow children under 13 to register and use our services. We will not collect any information from children under the age of 13. We ask children under 13 not to send us any of their personally identifiable information, such as email address, name, contact number or address. If we obtain personal information from a child under the age of 13 without parental consent, we will delete the obtained information as soon as possible. Users who believe that we hold information about children under the age of 13, please contact us at [email protected].

If you are the guardian of a minor, when you have any questions about the personal information of the minor you are guarding, please contact us through the above contact information.

9. Your Rights

If the laws of your jurisdiction provide for the following rights, you may have the following rights and you can consult your legal advisor. According to the GDPR, EU residents have the following rights.

The right to be informed: Users have the right to obtain clear, transparent and easy-to-understand information about how PDNob collects and uses personal data and their rights. This is why PDNob provides users with the information in this privacy policy.
The right to acess: Users have the right to access their personal data (if PDNob is processing it) and certain other information (similar to the information provided in this privacy policy).
The right of correction: If personal data is inaccurate or incomplete, users have the right to correct their personal data.
The right of erasure: This "right to be forgotten" allows users to request the deletion or removal of their personal data without a compelling reason to continue using PDNob . This is not a general right of erasure; there are exceptions.
The right to restrict processing: In some cases, users have the right to "block" or prohibit further use of their personal data.
The right to data portability: The user has the right to receive personal data provided to PDNob in a structured, commonly used and machine-readable format, and has the right to transmit these data to another controller.
The right to object to processing: Users have the right to object to the processing of their personal data at any time based on their specific circumstances.
The right to lodge a complaint: Users have the right to lodge a complaint with their national supervisory authority (in France, CNIL) regarding the way PDNob processes or processes their personal data.
The right to withdraw consent: If the user has agreed to PDNob 's specific processing of their personal data, the user has the right to withdraw his consent at any time. If the user does this, it does not mean that anything that PDNob does with the user's personal data with its consent is illegal).
The right to define instructions: Users have the right to define general or specific instructions regarding the storage, deletion and use of their personal data after death.

Please note that when registering a PDNob account, using PDNob's website, products or services, you must provide information such as your email address; if you do not provide relevant information, we will not be able to manage your PDNob account or provide you with the requested website, product or service. All other provision of your information is optional. Providing optional information will help us provide you with a better experience, such as more personalized or customized content or products.

10. Revision of This Privacy Policy

In order to provide better products and services, we will post any changes to the Privacy Policy on this page. If we make material changes on how we handle users' personal information, we will notify you by sending a notice to the primary email address specified in your account. The latest revision date of the Privacy Policy is indicated at the top of the page. It is your responsibility to ensure that we have your current, valid and deliverable email address and to regularly visit our website and this Privacy Policy to check for any changes. The company reserves the right to update or change this policy at any time, so please check it promptly when visiting the company's website.

11. How to Contact Us

If you have any questions, comments or suggestions about this privacy policy or personal information, please contact us in the following ways (in general, we will reply within 10 days, thank you):

Please enter our customer service center for help;

Customer service email: [email protected];